How much does the service cost?

The standard charge is 15.5p per line, however to make it simpler and easier to use, pre pay deals are available which allow discounts for bulk buying of lines in advance.

How soon are finished documents returned?

Typed documents are returned the next morning, or even on the same day if voice files are received before midday.

Can I send and receive documents from anywhere in the world?

Yes as long as you have access to the internet.

Do I need extra equipment?

You need a device with digital voice recording capability and access to the internet.

Do you provide user support?

Yes, we provide user support for any queries or problems you may have, and offer a dedicated UK helpline.

How secure is the service?

The service operates over SSL, which means that everything is protected using the highest available levels of encryption. It's as secure as online banking.

Can I use the phone to dictate?

No, files must be sent and saved digitally.

What format files can I send?

Any digital voice file format will do.

What is your security policy?

Our comprehensive security policy can be viewed here.